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Best Responses for the moments that catch you off guard

Short videos, under a minute

Someone pushes back, piles on, or puts you on the spot. These short videos give you the words to use in the moment. Watch one, then try it this week.

In meetings

Best Responses #25

When someone criticizes you in a meeting, and they are right

Keep your confidence. Don't get defensive. Keep the meeting on track, and table the conversation for a one-on-one later.

Read: How to Be Happy at Work, Even When You Hate It

Best Responses #23

When someone says something condescending in a meeting

What to say so you stay calm, keep your credibility and don't let it slide.

Read: How to Set Boundaries When You're the One Everyone Relies On

Best Responses #24

"Why did you do that?"

The word why can turn a simple question into an accusation. It's not just your tone. It's the words you use. Here is how to change your response.

Read: How to Be Happy at Work, Even When You Hate It

Watch · 34 seconds

When a hand goes up and you don't have the answer

What to say so you stay credible and buy yourself time to get it right.

Read: How to Be Happy at Work, Even When You Hate It

Watch · 34 seconds

When someone repeats your idea and gets the credit

What to say in the moment, calmly and without making it awkward, so your work stays yours.

Read: How to Set Boundaries When You're the One Everyone Relies On

Boundaries and saying no

What to Say #2

"Can I pick your brain?"

When someone asks to pick your brain once again, here is how to set a boundary so it doesn't turn into another hour of your time.

Read: How to Set Boundaries When You're the One Everyone Relies On

Best Responses #26

How to say no without shutting the other person down

You do not have to choose between yes and a flat no. Say, "Yes, I can do that. What do I take off my list?" It turns your no into a visible trade.

Read: How to Say No Without Burning the Bridge

Watch · 41 seconds

You're not bad at time management

Sometimes you're carrying a list that was never realistically possible. Question the diagnosis, then learn how to say no to what doesn't belong on it.

Read: How to Say No Without Burning the Bridge

Making room

Watch · 32 seconds

Fact vs. story

Write down what actually happened. Then write the story you're telling yourself about it. The gap between the two is where you get stuck, and where you get unstuck.

Read: How to Be Happy at Work, Even When You Hate It

Watch · 16 seconds

"It's just a busy season"

How long has this season been? A season has an end date. Can you name it?

Read: Work-Life Balance: What It Actually Means

Watch · 37 seconds

Your phone face down still counts

The people in front of you can tell. Make room for presence, not just less screen time.

Read: Work-Life Balance: What It Actually Means

Watch · 17 seconds

Outgrowing something is not a failure

Outgrowing a job, a role or a routine is information. If something that used to fit no longer does, it may be time to make room for what's next.

Read: Career Reinvention

New videos post first on Instagram at @make_room_for_it. For word-for-word scripts you can keep, get the free Say No Scripts.

Lauren Fine, MD

Lauren Fine, MD

Coach · Speaker · Story Strategist

Lauren Fine is a coach, TEDx speaker, and story strategist helping people at every inflection point identify, shape, and tell the story of who they're becoming. She is a physician, medical educator, Harvard Macy Institute faculty, and the founder of ReasonDx.

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